Privacy Policy

This Privacy Policy explains how IVIA CODE LLP (“we”, “us”) collects, uses, and protects your personal data when you use this website and purchase our digital products. We provide trading software and educational tools and do not provide investment advice, portfolio management, or brokerage services.

Data controller: IVIA CODE LLP (Company No. OC450112), registered in England & Wales.
Registered office: Stoney Works, 8 Stoney Lane, London, England, SE19 3BD.
Contact: support@mqlsoftware.com

Collection of Information

We may collect information you provide to us such as your name, email address, and any details you include in support requests. When you place an order, we may also receive order details (for example: product name, amount, currency, transaction status, and a transaction/reference ID). Payment card details are processed by our payment providers (such as Stripe or PayPal) and are not stored on our servers. We may also collect technical data such as IP address, device/browser information, and basic usage analytics to keep the site secure and improve performance.

Cookie/Tracking Technology

We may use cookies and similar technologies for essential site functionality, security, and (where enabled) analytics. You can control cookies through your browser settings and may be able to block or delete cookies at any time. If we use non-essential cookies (for example, analytics/advertising), we will present a consent choice where required by applicable law.

Distribution of Information

We share personal data only as needed to operate our services, fulfill purchases, and comply with legal obligations. This may include sharing data with service providers such as payment processors (Stripe, PayPal), email/communication tools, hosting providers, and security/anti-fraud services. These providers process data on our instructions (or as independent controllers, where applicable) and are required to protect your information. We do not sell your personal information.

Commitment to Data Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security. Please use a secure environment when accessing your account/email and contact us immediately if you believe your information has been compromised.

Privacy Contact Information

You may request access, correction, or deletion of your personal data, or object to certain processing, by contacting us at support@mqlsoftware.com. We may request verification of identity before processing certain requests. We may update this policy from time to time; any changes will be posted on this page. Please also review our Terms and Conditions.

Related: Terms · Legal Information · Refund Policy

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